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Company Information

At Print Manager, we believe in great technology. We believe great technology can and should delight people. And we believe in going the extra mile for our users and making the perfect product. We hate waste and the negative effects on our environment which comes from a printer industry geared to sell you more paper, more ink and more printers. They are not incented to give you control over this waste, but we are. We believe that great technology can put IT in control of waste and let you get on with your job.

Print Manager Company Profile

The company was founded by Mr. William Feeley in 1994 in Silicon Valley’s Redwood City, California. Print Manager developed the first print management software in the market that was native to the Windows operating system. Today, its print management software is the only technology on the market native to the Windows operating system and integrated with it up through Windows Server 2008. Our priority is the achieving of the highest technical quality of product and providing each customer with uncompromising help in customer service and technical support.

Only Microsoft verified, certified or proven world class products are offered to our customers. Our flagship products are Print Manager Plus® software and other print management utilities for network administrators.

Our mission is to provide the highest quality and easy to use software and service to our customers to help them increase their own production, efficiency, and viability to improve their own bottom line far in excess of the cost of the software. Our technology helps organizations comply with HIPAA, Sarbanes-Oxley and Data Protection Acts regulations. Our tools reduce the total cost of ownership of computer systems as well as save money in IT staff time and make the job easier for IT administrators and end users.

Print Manager corporate offices are located in Menlo Park, California, USA with additional offices located in the Florida. Print Manager incorporated as a California corporation in January 1997.

Print Manager has expanded many times since its inception and has become known for its world-class development, marketing and sales of its print management software to organizations of all sizes around the world, from leading universities, school districts, and governments, to major banks, corporations, law firms, engineering firms, architectural firms, real estate firms, libraries and business organizations of all types, including printing solution consultants and printer manufacturers. Print Manager works closely with Microsoft® development and management executives to ensure our development is coordinated and stays abreast of Microsoft planning and new releases.

Print Manager is a certified Microsoft partner and was recently awarded the Hewlett-Packard Outstanding Partner of the Year Award.

The Print Manager online software store was created in 1998 to service customers worldwide. The online store provides immediate access to Print Manager products without delays caused by national or international shipping and banking across borders. Software products are available for purchase online through secure, encrypted credit card processing. Products ordered online are available for immediate download.

Staff Background

Print Manager executives come from diverse backgrounds having held successful executive, technical, marketing, and sales positions in well known multinational organizations. We utilize a corporate sales force composed of experienced IT professionals who develop long-term relationships with customers. Staff include professional developers, technical consultants and various administrative personnel.

Support Services

Our technical support programs provide a wide variety of free and fee-based technical support services to individual and corporate customers. We provide technical support in 13 European languages during business hours in the US, UK and Europe. Free support is available on many products via electronic and automated services. Our print management and some of our other products also contain Live Updates which give instant access to updates, enhancements, support tips and other useful information.

Sales and Support in 65 Countries

Our sales and support efforts are complemented by resellers and distributors located in 65 countries around the world that provide technical support and handle sales for their local areas.

We regularly conduct surveys of users, network administrators and other publics to stay abreast of changing customer needs.

Marketing and Publications

We market our products through traditional media (magazines, newspapers) as well as through the web and through our growing network of over 135 resellers and distributors.

We publish a major newsletter to IT administrators and end users. Print Manager newsletter has a circulation of approximately 150,000.

Company Affiliations

Legal Information

SOFTWARE SHELF, SOFTWARESHELF.COM, SOFTWARESHELFDISTRIBUTION.COM, PRINT MANAGER PLUS, PRINT QUEUE MANAGER, PRINT CONSOLE, FILE-RESCUE PLUS, ENTERPRISEWIRE, PRINTWIRE, RESELLERWIRE AND SYSADMIN TOOLBOX PLUS are trademarks or registered trademarks owned by Software Shelf International, Inc. Information in this document is subject to change without notice. Other product names and company names referred to herein are trademarks or registered trademarks of their respective companies or mark holders. If you would like to contact our legal department, call 650-521-5271.

Print Manager

PO Box 7343
Menlo Park, CA 94026
United States
Phone: 650-521-5275
Phone: 800-962-2290
Fax: 650-521-5277
Email: legal@printmanager.com
Website: Printmanager.com

Privacy & Security

Print Manager will only collect, store or use your personal information for specific purposes. We use your information to support and enhance our relationship with you, for example to process your purchase, provide service and support, and share product, service and company news and offerings with you, or for other legitimate reasons. We do not sell your personal information. We only share your personal data outside our companies with your consent, as required by law, or with companies that help us fulfil our obligations with you, and then, only with partners who share our commitment to protecting your privacy and data. At any time you may contact us with any questions or concerns you may have with respect to this privacy policy.

Newsletters, Mailing Lists, Requests For Information

Your information is kept strictly confidential. Occasionally, Print Manager (or companies that help us fulfil our obligations with you) will send you information about our various products and services, or other products and services that may be of interest to you. Such information may encompass alerts to product upgrades, special offers, updated information and other new products and services from Software Shelf. Only Software Shelf (or companies that help us fulfil our obligations with you) will send you these emails. If you do not want to receive such emails any longer, simply notify us by sending an email to info@printmanager.com or info@printmanager.co.uk.

Print Manager offers several newsletters to which you can optionally subscribe. We occasionally send our subscribers e-mail messages with special offers only from qualified, relevant businesses and organizations, but your email address is never sold to other companies. You can unsubscribe from EnterpriseWire (click here) or from PrintWire (click here) by clicking the appropriate selection.

You can also send your requests by mail to:

Print Manager

PO Box 7343
Menlo Park, CA 94026
United States

Secure Shopping Guarantee

The purchase areas of our site are secured by Verisign. Any information you send us is protected to prevent unauthorized access to your information. It's easy to tell when you are protected -- the lock or key at the bottom of your browser changes color or is no longer broken. This varies depending on your browser. You will also notice that the http in the url has changed to https (meaning a secure site).

Cookies

To help us deliver customized information to you from our web site, some of our web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering for a free trial at our site. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

Our Commitment to Security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.