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Print Queue Manager FAQ :

Unable to Move Jobs, or launch the Automated Printer Management (APM)

This covers a common issue that prevents APM from functioning as well as prevents moving jobs manually.

APM and Drag and Drop fail to function.

This guide covers a common issue that can prevent Drag and Drop from functioning correctly.

Moving Jobs works from the Print Server, but not from a remote Console on Windows 2000/XP/Vista/7

There are advanced security issues that can often interfere with a remote console dragging and dropping jobs.