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Print Manager Plus FAQ :


Database - Accessing the Print Manager Plus Database and Tables

Accessing the Print Manager Plus SQL Express Database.

Active Directory - Users with 'Unspecified' domain and no Group Membership

Issue: Users within Print Manager Plus are listed with an 'unspecified' domain and no Group or OU Membership.

How to move your Print Manager Plus install and database to a new server

Issue: Moving your Print Manager Plus installation and database to a new server.

Installation - Cannot Connect to my Existing SQL Database Instance Created by Print Manager Plus

Issue: Connecting to the SQL Express Instance of SQL created by Print Manager Plus is failing.

Database - How to backup the Print Manager Plus SQL or Access Database

Instructions of how to back up your Print Manager SQL database or Access Database.

Active Directory - Users are not receiving the correct group membership settings or reporting

Issue: Users are not receiving the correct Group Membership settings or reporting in their group.

How do I add or change my Print Manager License Key?

How to change Print Manager Plus' License Key?

PMP Service Only MSI - Will not install or start service on Core Edition

Issue: The Print Manager Plus Service Only MSI installation does not finish, or cannot start the Service on Server 2008 Core Edition

Print Tracking - My Black and White Printing detects Color Print Jobs

Issue: My Black and White Printer is reporting Color Pages

What printers can Print Manager Plus track?

List of print job languages that Print Manager Plus can track including Network and Print Job Attributes that can be audited.

What were the changes in my last Print Manager Plus update?

Description of the update of each Print Manager Plus eUpdate released.

Workstations - No Restriction Message (Basic)

End Users are not receiving notification when a print job has met a restriction or the user is out of balance.

Workstations - No Restriction Message (Advanced)

End Users are not receiving notification when a print job has met a restriction or the user is out of balance.

Workstations - Checking if Clients are using the Windows Print Server

How to determine if Clients are printing via a Windows Print Server.

Print Manager Plus Records my print job but is reporting incorrectly on the number of pages copies or attributes of a job that was tracked and printed

Issue: Print Manager Plus records my print job, but is reporting incorrectly on the number of pages/copies or attributes of a job that was tracked and printed out.

The End User Inquiry Tool/Client Billing Module is not functioning properly on my Workstations

The End User Inquiry Tool/Client Billing Module is not functioning properly on my Workstations

Print Tracking - Copies track as extra pages instead of copies

Issue: Copies are tracked by Print Manager Plus, but as extra pages, instead of copies.

Print Manager Plus - My Print Servers all report status as 'Unable to Detect Status' or 'Not Installed' even though they are installed and running

Issue: Print Manager Plus reports my remote print servers or Workstation Agents as 'Unable to Detect Status or 'Not Installed'

Updating Print Manager Plus using eUpdate

This article goes over exactly how to update Print Manager Plus through the Electronic Update System.

Providing a separate Quota for Printing to Color Devices

Providing a separate Quota for Printing to Color Devices.

Restriction Best Practice

Printing Restrictions: 3 Best Practice Ideas

Manually Creating an MSDE or SQL ODBC Database Connection

In Some situations you may need to manually create a database connection to your MSDE or SQL Database.

I am not getting a Job Verification pop-up when I print a job.

No Job Verification pop-up is received by a user when printing a job through Print Manager Plus.

Why are my printers missing or not listed in Print Manager Plus?

When working with Print Manager Plus, existing or newly added printers may not show up.

Setting SQL Permissions for the Print Manager Plus Database

How to grant user(s) SQL Database Permissions to the Print Manager Plus Database

Video - Enabling Pages Only mode for Print Manager Plus

This video covers the steps to convert Print Manager to Pages Only instead of using currency tracking